Delivery & Returns

We currently deliver anywhere within the United Kingdom and not internationally.

We offer:

Delivery options can be selected when you checkout on the website.  

Delivery charges are shown once you choose your delivery option. Return deliveries are free for rental orders.

For rentals: your rental will be delivered on your chosen start date. If you need the item by a specific time, we advise selecting an earlier start date (at least 2 days before the event) to avoid disappointment.

For items that are purchased, you may be given the option to add insurance cover to cover any damage, loss of theft of the item while in transit at an additional cost to the normal delivery cost options.

You will receive a tracking number when your rental or purchase order is on its way to you. Please make sure you are in to receive the package in person and that the address is a safe, secure location otherwise you may have to arrange a redelivery at your convenience. Please bear in mind that redelivery may not be available until the following day. However, if your order does not arrive on the expected delivery date, please email support@bridaledition.co.uk and we will do our best to resolve the situation. Some deliveries may require a signature.

We will always try to send our rentals out as far in advance as possible. If you receive your rental before your start date, your original booking will not be impacted, i.e. you will not be charged further rental fees and the return date of your rental period remains per your current order.

You can collect your orders, both purchase and rental in store. Rental items will need to be collected on the rental start date. We will provide you with a specific date and time for collection in advance for both purchase and/or rental orders. If you collected your rental item from the store, you will also need to return it on the final date of the rental period.

We include a free return label for rental returns. Please use the original packaging the rental order arrived in and ensure all rentals are returned on the final date of the rental period. For further guidance, please see return instructions in your booking confirmation email.

Rental items (including complimentary items and any protective packaging e.g. garment bags, sunglasses case) must be dropped off for return delivery by 12pm on the final day of your rental. If your return date is a Sunday or Bank Holiday, you must drop off your return to us by 12pm on the following day.

You will be charged £10 for each protective packaging item and the value of each complimentary item not returned.

No need to worry about cleaning it before you return. Renters can enjoy their item for the duration of the rental period without the hassle of cleaning. All rented items are inspected and cleaned meticulously after every rental. This may include using our partner dry cleaners.

If you lose the return label, you will be responsible for returning the rental item at your own expense by the final date of the rental period and provide us with a tracking number at support@thebridaledition.co.uk.

You can only return your rental item in store if you collected it in store. You must return the item on the final date of the rental period. We will provide you with a specific date and time for store drop offs in advance.

We put trust in all our future brides and kindly ask for you to send items back within the specified timeframe (i.e. on the final day of the rental period), as many items have back-to-back reservations.

Unfortunately, if an item is returned late, a late fee calculated as a daily pro-rata amount based on your rental fee will be charged. We will not charge you for more than an amount equal to 100% of the replacement value which will be charged in addition to the rental fee, the delivery fee and the cleaning fee (if applicable).

If a rental item is more than 14 days late, we’ll consider it lost and will charge you:

If, for any reason, it looks like you can’t make your scheduled return date, please email support@thebridaledition.co.uk.